Can I book a restaurant for a group of 13 or more?

If you're making a reservation for 13 or more guests, your booking will be submitted as a booking request rather than an instant reservation.

The restaurant will review your request and, where possible, will offer a reservation as close as possible to your preferred time. Please note that your requested time cannot be guaranteed.

For large groups:

• Make one booking for the total number of guests.
• We cannot guarantee that separate bookings will be seated together.

The restaurant will contact you to confirm whether your booking request can be accommodated. If you haven't been contacted, or your request has been declined, please contact the Contact Centre.

How can I change the number of guests or time of a restaurant booking?

If you need to change the number of guests or time of a restaurant booking, you'll need to:

1. Log in to your account.
2. Go to My Booking > My Itinerary.
3. Cancel the existing booking.
4. Re-book the restaurant with your preferred time or number of guests.

Alternatively, you can contact Live Chat for assistance.

How do I cancel a restaurant reservation?

1. Log in to your account.
2. Go to My Booking > My Itinerary.
3. Select the restaurant reservation you wish to cancel.
4. Select Cancel at the bottom of the booking details.
5. Click the green Refund button.
6. A confirmation screen will be displayed once your cancellation has been processed.

What happens if I'm late for my restaurant reservation?

Your table will be held for 15 minutes after your reservation time.

If you do not arrive within this time, your table may be released and made available for other guests to book.

Which restaurants have indoor play areas?

Why do I need to add my postcode to my restaurant account?

Your postcode is used to validate your payment card details as part of the payment verification process.

How will my restaurant bill appear on my bank statement?

Orders placed using the Order & Pay service will appear on your bank statement as:

Center Parcs Order&Pay, followed by the name of the village.