Will I be charged for cancelling my Spa Break Day
Will I be charged for cancelling my Spa Break/Day?
Answer:
For cancelling Spa Days the following policy will apply.
Non-arrival or cancellations advised within 7 days before 9am of your arrival date, will incur full payment. Cancellations advised within 7-30 days of your arrival date will incur a 50% cancellation payment. Cancellations advised at least 30 days before your arrival day will receive a full refund, less a 5% admin fee.
For cancelling Spa Breaks and Luxury Spa Breaks the following policy will apply.
Non-arrival or cancellations advised within 14 days of your arrival date will incur full payment. Cancellations advised within 14-30 days of your arrival date will incur a 50% cancellation payment. Cancellations advised more than 30 days before your arrival date will receive a full refund less a 5% admin fee.