How do I cancel activities restaurants in my itinerary
How do I cancel activities/restaurants in my itinerary?
Answer:
Follow these simple steps to process each cancellation online:
Step 1: Login to access your account
Step 2: Choose My Itinerary within My Booking
Step 3: Select each item in turn, you will then see a ‘cancel’ button at the bottom of the details page*
Step 4: Click on the green refund button
Step 5: That’s it - you should now see a confirmation screen
Step 2: Choose My Itinerary within My Booking
Step 3: Select each item in turn, you will then see a ‘cancel’ button at the bottom of the details page*
Step 4: Click on the green refund button
Step 5: That’s it - you should now see a confirmation screen
*If this button is inactive:
The activity, restaurant or spa booking may have been booked by one of your companions; they will need to login and follow the above steps themselves
The booking(s) were made via our Contact Centre (you won’t be able to cancel your activities online)
The start time is within the next 10 hours or in the past
The booking(s) were made via our Contact Centre (you won’t be able to cancel your activities online)
The start time is within the next 10 hours or in the past
Activities and restaurant bookings can be cancelled with a full refund when cancelled up to 12 hours before the start time. Any activity or restaurant bookings cancelled within 12 hours of the start time, a 50% cancellation charge will apply. Any refunds are processed at the point of cancellation.