How do I cancel an activity booking?
Cancelling an activity booking
You can cancel your activity booking by logging into your online account.
How to cancel your booking
- Log in to your account.
- Go to My Booking and select My Itinerary.
- Select the activity you wish to cancel.
- Click Cancel at the bottom of the booking details page.
- Select the green refund button.
- A confirmation screen will be displayed once your cancellation has been processed.
If you can't cancel your booking
You may be unable to cancel online if:
- The activity was booked by another guest in your booking. They will need to log in to their account and cancel it themselves.
- The booking was made through our Contact Centre. In this case, you'll need to contact the Contact Centre to arrange the cancellation.